The Plant Operations Department is responsible for a variety of District functions. The department operates and maintains the District's 100+ acre treatment plant located at 3333 Kishwaukee St. Treatment Plant.  The Plant Operators are licensed by the Illinois Environment Protection Agency (IEPA). The Maintenance Department consists of mechanics, electricians and technicians.

To contact Plant Operations call 815-387-7630 or e-mail Plant Operations.

 Email the Maintenance Department at Maintenance.

The Plant Operations department is also responsible for Industrial Waste Surveillance (IWS). IWS sample technicians retrieve wastewater samples from District customers. These samples are used to ensure that companies adhere to all pertinent regulations and laws. In addition, these samples are used to calculate companies Wastewater Characteristics that are used to determine the rates charged for a company.
To contact IWS, call 815-387-7640 or email Industrial Waste Surveillance.

The IWS department also coordinates the District's response to a toxic chemical spill that could invade the sewers.


To report a spill call to 815-38-SPILL (815-387-7455)
Anytime! (24 hrs a day, 365 days a year).

The District maintains a modern, sophisticated environmental Laboratory for the analysis of wastewater from District customers and the plant itself. These samples are used to ensure that the cleaned wastewater the District sends to the Rock River meets or exceeds all EPA requirements.   To contact the District's Laboratory, call 815-387-7423 or email Laboratory.

The Plant Operations department is also responsible for permitting Wastewater Haulers (Septic Haulers) to discharge at the District's 3333 Kishwaukee St.  Treatment Plant.   Wastewater Haulers must be have a valid permit on file with the District prior to any discharge.  

                                                    Application forms can be downloaded below:

  Wastewater Hauler Discharge Permit (Sections I and II)
Adobe Acrobat (.pdf) format, 106 kb

  Wastewater Hauler Discharge Permit (Section I)
Microsoft Excel (.xls) format, 31 kb

  Wastewater Hauler Discharge Permit (Section II)
Microsoft Excel (.xls) format, 27 kb


The Plant Operations department is also responsible for Industrial, Commercial and Government (ICG) billing.

To contact ICG billing, call 815-387-7460 or email Industrial/Commercial/Government Billing.



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